Product Liability​

We advise companies across various industries, including banks, insurance companies, automotive manufacturers, telecommunications providers, e-commerce platforms, and manufacturers, on consumer claims related to product liability. This includes litigation under the Consumer Protection Act before both administrative bodies and judicial courts throughout the country.

We support our clients in managing consumer claims from initiation to resolution, whether in administrative or judicial proceedings, covering all stages and jurisdictions. Our client portfolio includes banks, automotive companies, pre-savings plans, insurance companies, tobacco companies, textile businesses, and e-commerce companies, among others. With an extensive network of correspondents, we are able to operate across all jurisdictions.

Juan Manuel Sampietro, one of the practice leaders, has been recognized for years by Chambers & Partners as a leading authority in product liability.

SERVICES

• Auditing documentation and commercial operations to ensure compliance with applicable legal standards.
• Providing recommendations and drafting a best practices manual to prevent future claims.
• Direct handling of consumer claims through telephone, in-person, or written channels, in alignment with policies defined by our clients.
• Attending hearings called by the relevant administrative authorities in all jurisdictions.
• Drafting and filing responses to claims.
• Negotiating and implementing settlement agreements.
• Defending our clients’ rights in judicial proceedings at all levels and jurisdictions.